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Big Summer Sale is Live. Enjoy Up to 70% Off on Luxury Home Linen & Décor | Free Shipping | Easy Returns | COD Available.

Introduction

  • Eris Global LLP operates this website from its registered office at 5010, Palm Avenue, DLF Phase – IV, Gurugram - 122002.
  • Throughout this site, the terms "we," "us," and "our" refer to Eris Global LLP, which offers the website, including all information, tools, and services available here, to you, the user. Your use of this website is conditioned upon your acceptance of all the terms, conditions, policies, and notices stated here.
  • By accessing our site and/or making a purchase from us, you are engaging in our "Service" and agreeing to abide by the following terms and conditions, including any additional terms, conditions, and policies referenced herein. These Terms & Conditions apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
  • Please carefully read these Terms & Conditions before using our website. Your access or use of any part of the site signifies your agreement to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. Acceptance of these Terms & Conditions is expressly limited to them if they are considered an offer.
  • Any new features or tools added to the current store will also be subject to these Terms & Conditions. The most current version of the Terms & Conditions can always be reviewed on this page. We reserve the right to update, change, or replace any part of these Terms & Conditions by posting updates and/or changes to our website. You are responsible for checking this page periodically for any changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
  • Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and services to you.

Terms & condition during sale period

  • We frequently offer selected products for sale. Prior to shipping, we conduct thorough quality checks on all products.
  • Unfortunately, we cannot accept exchanges or returns for discounted items unless the customer has received a wrong, damaged, or unsatisfactory product.
  • The prices displayed include all applicable taxes. In the event of a pricing discrepancy for a discounted product due to human error, the amount shown in the system will be considered final.
  • During the sale period, we experience high order volumes and, therefore, cannot cancel any orders due to shipping delays. However, we reserve the right to cancel an order if the goods are not available.
  • While striving to fulfill every order, if a product in our inventory does not meet our quality standards, we may have to cancel the order.
  • Any credit notes used for accounting and encashment will render those orders ineligible for further exchanges or refunds.
  • All the terms and conditions stated here are in addition to our standard terms and conditions.

Acceptance of terms

  • By accepting these Terms of Service, you affirm that you have reached the age of majority in your state or province of residence, or you are of the age of majority and have obtained the necessary consent from any minor dependents to use this site.
  • You are strictly prohibited from using our products for any illegal or unauthorized purposes, and while utilizing the Service, you must comply with all laws in your jurisdiction, including copyright laws.
  • Transmission of any worms, viruses, or malicious code is strictly prohibited.
  • Any breach or violation of these Terms will lead to the immediate termination of your access to the Services.

General conditions

  • We retain the right to decline providing service to anyone, without the obligation to provide a reason, at any given time.
  • You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and can go through (a) transfers across different networks, and (b) adaptations to meet technical requirements of connecting networks or devices. However, credit card information is always encrypted during transfer over networks.
  • You agree not to reproduce, copy, duplicate, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service, or any contact on the website through which the service is provided, without obtaining our express written permission.
  • The headings used in this agreement are included for convenience purposes only and will not limit or otherwise affect these Terms.

Information accuracy, completeness, and timeliness

  • We cannot be held responsible if the information available on this site is not precise, comprehensive, or up to date. The content on this site is intended for general informational purposes only and should not be solely relied upon for making decisions. We recommend consulting primary sources or more accurate, complete, and timely information before making any decisions. Any reliance on the material presented on this site is done at your own risk.
  • This site may include historical information, which may not be current and is provided for reference purposes only. We reserve the right to alter the contents of this site at any time, but we are not obligated to update any information on our site. You agree that it is your responsibility to keep track of any changes made to our site.

Right to change

  • At any given time, we have the right to modify or discontinue the Service, including any part or content, without prior notice.
  • We hold no liability towards you or any third-party for any modifications, changes in prices, suspensions, or discontinuations of the Service.
  • The prices of our products are subject to change without any advance notice.

Products or services (If Applicable)

  • Certain products or services may be exclusively available through our website. These items may have limited quantities and are subject to return or exchange based on our Return Policy.
  • We have made every effort to accurately display the colors and images of our products on the online store. However, we cannot guarantee that your computer monitor will accurately represent the colors.
  • We retain the right, though not obligated, to limit the sales of our products or services to specific individuals, geographic regions, or jurisdictions. We may exercise this right on a case-by-case basis. Additionally, we reserve the right to limit the quantities of any products or services offered. Descriptions of products or product pricing are subject to change at any time without prior notice, at our sole discretion. Furthermore, we hold the right to discontinue any product at any time. Any offers for products or services on this site are void where prohibited.
  • We cannot guarantee that the quality of any products, services, information, or other materials you purchase or obtain through us will meet your expectations. Additionally, we do not warrant that any errors in the Service will be rectified.

Billing and account information accuracy

  • We retain the authority to decline any order you place with us. At our discretion, we may impose limitations or cancel quantities purchased per person, household, or order. These restrictions may apply to orders made using the same customer account, credit card, billing, and/or shipping address. If we make any changes or cancel an order, we will make an effort to notify you via the email and/or billing address/phone number provided during the order placement. Moreover, we reserve the right to restrict or reject orders that, in our sole judgment, appear to be made by dealers, resellers, or distributors.
  • By agreeing to these terms, you commit to providing current, complete, and accurate purchase and account information for all transactions conducted on our store. Furthermore, you agree to promptly update your account details and other information, including your email address, credit card numbers, and expiration dates, to ensure smooth transaction processing and enable us to reach out to you as necessary.
  • For additional information, kindly review our Returns Policy.

Shipping & processing fee

  • The shipping and processing charges we apply are designed to cover the expenses incurred by Eris Global LLP in processing your order, handling and packing the products you buy, and delivering them to your designated location. For more detailed information,
  • please consult our Shipping & Payment Policy:
  • https://erishome.com/pages/shipping-returns

Privacy

  • Safeguarding your privacy is of utmost importance to us, and we highly value your personal information. We recognize that you and your personal data are vital assets to us. Your personal information is handled in accordance with our privacy policy. For further details on our privacy practices, please click on the following link to access our Privacy policies:

Third party sites

  • For your convenience, we may offer links to websites operated by other entities on this Site. Please note that by using these links, you will be redirected away from our Site. We do not provide any warranty or representation concerning these linked websites or endorse the information, products, or services displayed on them. It is your responsibility to exercise caution and judgement when accessing and using these external websites. We hold no liability for any actions or consequences related to your use of these linked websites.

Flaws, Inaccuracies, and oversight

  • From time to time, there may be information on our site or within the Service that contains typographical errors, inaccuracies, or omissions. These may pertain to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We hold the right to rectify any such errors, inaccuracies, or omissions and to modify or update information or cancel orders if any information within the Service or on any related website is found to be inaccurate, without prior notice, even after you have placed your order.

Warranties & liability

  • We do not provide a guarantee that our service will always be uninterrupted, timely, secure, or completely free of errors. While we strive to maintain a smooth and efficient service, there may be occasions when interruptions or errors occur. Additionally, we cannot assure that the results obtained from using our service will always be accurate or reliable.
  • Please be aware that there may be instances where we suspend the service for an indefinite period or decide to cancel it without giving prior notice. While we make efforts to avoid disruptions, such actions may be necessary to ensure the best possible service for our users.
  • Your use of our service is entirely at your own risk. We provide the service, along with all products and services delivered through it, on an "as is" and "as available" basis, without making any express or implied warranties or conditions. This includes but is not limited to warranties or conditions of merchantability, fitness for a specific purpose, durability, title, and non-infringement. In no event shall Eris Global LLP., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, arising from your use of the service or any products procured through it, regardless of whether the claim is based on contract, negligence, strict liability, or other legal theories.

Indemnity

  • By accepting these Terms and Conditions, you commit to defending and indemnifying Eris Global LLP, its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees, from all third-party claims, suits, damages, losses, and expenses, including reasonable attorneys' fees. This indemnification applies to any claims arising from or related to your breach of these Terms and Conditions, violation of any laws, infringement of third-party rights, or any damage to life and/or property caused by the products delivered.

Severability

  • We retain the authority to modify our site, policies, Service Terms, and these Conditions of Use at any given time. If any of these conditions are considered invalid, void, or unenforceable for any reason, that particular condition will be considered as separate and will not impact the validity and enforceability of the remaining conditions.

Grievance

  • If you have any grievances related to the use of the website, you can address them to the 'Customer Care' team via email at makemyhome@erishome.com.
  • Upon receiving your complaint or grievance, the 'Customer Care' team will carefully review it and respond within one month from the date of receiving the complaint.

Governing law

  • These Terms & Conditions, along with any separate agreements under which we provide you Services, shall be governed by and interpreted in accordance with the laws of India.